This section is referring to print + online and online subscriptions only. For questions regarding a digital edition subscription please see the next section.
- How can I change the delivery details for my print subscription?
You can update your contact information from within your account on the website.
To update your print delivery address go to the 'My Subscriptions' page within your account and select 'change address'.
Alternatively, we require all contact detail changes, including individual names and email address changes, to be submitted in writing. You can do this via email or post. See contact details above.
Please state the old address and the new address and most importantly your customer number to allow us to retrieve and change your details.
- I am a print subscriber and I am missing a copy of the magazine. How do I claim this?
Please email our Customer Services department (details above), giving your full details (including your customer number) and the cover date of the issue you are missing and we will investigate.
- How can I order any additional print back issues?
You can purchase single issues of Boxing News via the shop.
- What are the current subscription rates?
Please click here for details of subscription rates.
- How can I pay for my subscription?
You can pay for your subscription online by credit card (Visa, Mastercard, Maestro). Alternatively you can send a cheque by post to our Customer Services team at the address above. Please make cheques payable to "Newsquest Specialist Media" and include your order form.
Online access will only be granted upon receipt of payment, so for immediate access, please pay by credit card.
- What will appear on my credit card statement for my subscription?
If payment is taken online your statement will have the reference - “Newsquest Specialist Media Ltd”. For payments made to a subscriptions agency please contact the agency directly.
- When will my subscription start and finish?
Please contact Customer Services on +44 (0)20 8955 7004 or log into your online account.
- How do I confirm my expiry date?
You can find details your subscription online; simply log on and go to the ‘My Subscriptions’ page.
- Will I be reminded before my subscription expires?
You will be contacted when your subscription is due for renewal to ensure there is no lapse in service. If you have opted to pay for your subscription via a recurring payment method such as direct debit or continuous credit card, we will not contact you as your subscription will be renewed automatically.
- How do I cancel my subscription?
We require all cancellations to be submitted in writing. This can be via email or post, please state the customer number, name and address of the subscriber. It would help us improve the quality of the product if you could tell us why you are cancelling.
Please refer to our subscription terms and conditions on whether you will be eligible for a refund when you cancel your subscription.